Purpose: This research was a survey to ascertain
whether there are differences in opinion about
designated doctors and hospitals, type of health care
service utilized and health behavior between people
who have applied to be Medical Aid Beneficiaries, but
not using the Designated Doctor System. Method: The
participants were from three groups, application for
two years, one year and non-appliers. Data collection
was done by Medical Care Client Managers through
in-depth interviews using a structured questionnaire.
Results: The participants expressed no negative effect
of the designated doctor system in relation to
designated doctor, hospital or health behavior but there
was a significant effect in type of health care service
utilized. Conclusion: In the future, the commitment of
Medical Care Client Managers is important, but the
role of health care providers will be emphasized in
order to sustain the effectiveness of the health care
system under the Designated Doctor System.